Privacy Policy

Last Updated: September 12, 2025

At ZotParts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping address
  • Payment Information: Credit card details, billing address (processed through secure payment gateways)
  • Technical Data: IP address, browser type, device information, pages visited
  • Usage Data: How you interact with our website, products, and services

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, accounts, and requests
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To send marketing communications (with your consent)
  • To prevent fraud and enhance security

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption and access controls.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access and receive a copy of your personal data
  • Right to rectify inaccurate or incomplete information
  • Right to erasure of your personal data
  • Right to restrict or object to processing of your data
  • Right to data portability
  • Right to withdraw consent at any time

6. Third-Party Disclosures

We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver products
  • Service providers who assist with our business operations
  • Legal authorities when required by law

We never sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: marketing@zotparts.com